Privacy Policy

Introduction

We are fully committed to safeguarding the privacy of EZPZ WP clients and take your privacy as seriously as we take your WordPress powered website. This policy applies where we are acting as a data controller with respect to the personal data of EZPZ WP website users and our clients.

How we use your personal data

We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system (We use Google Analytics). This usage data is only used to give us a better understanding of how our website is used and how we can improve it. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services

We may process data you provide to us when registering ("account data"). The account data may include your name and email address. The source of the account data is you or your employer. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. This data is only collected with your consent.

We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent and the performance of a contract between you and us and/or the taking steps, at your request, to enter into such a contract.

We may process information relating to transactions, including purchases of goods and/or services, that you enter into with us and/or through our website ("transaction data"). The transaction data may include your contact details, your card details and the transaction details.] The source of the transaction data is you and/or our payment services provider. The transaction data may be processed for the purpose of supplying the purchased goods and/or services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract; providing that, if you are not the person contracting with us, the legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent and our legitimate interests, namely communications with our website visitors and service users.

We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

In addition to the specific purposes for which we may process your personal data, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Providing your personal data to others

Your personal data held in our website database will be stored on the servers of our hosting services providers identified at https://nowhostingnet

In addition to the specific disclosures of personal data, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

In addition to the specific disclosures of personal data, we may also disclose your personal data to law enforcement officials when requested to do so.

We never sell our users data to any third party or allow any third party (other than where stipulated above) access to that data for any purpose.

International transfers of your personal data

The hosting facilities for our website are situated in Europe. The European Commission has made an "adequacy decision" with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.

We do not transfer any data outside of Europe.

Retaining and deleting personal data

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

We will retain your personal data as follows

  • Usage data will be retained for a minimum of 12 months following the data collection, and for a maximum of 5 years following that date
  • Account data will be retained for a minimum of 12 months following the data collection, and for a maximum of 5 years following that date
  • Publication data will be retained for a minimum of 12 months following the data collection, and for a maximum of 5 years following that date
  • Enquiry data will be retained for a minimum of 12 months following the data collection, and for a maximum of 5 years following that date
  • Transactional data will be retained for a minimum of 12 months following the data collection, and for a maximum of 7 years following that date
  • Notification data will be retained for a minimum of 12 months following the data collection, and for a maximum of 5 years following that date
  • We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

    Your rights

    Your principal rights under data protection law are:

  • the right to rectification - you can ask us to rectify inaccurate personal data and to complete incomplete personal data
  • the right to erasure - you can ask us to erase your personal data
  • the right to restrict processing - you can ask use to restrict the processing of your personal data
  • the right to object to processing - you can object to the processing of your personal data
  • the right to data portability - you can ask that we transfer your personal data to another organisation or to you
  • the right to complain to a supervisory authority - you can complain about our processing of your personal data
  • the right to withdraw consent - to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
  • These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

    You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out below.

    Registered clients are able to manage all of their GDPR data and rights directly from their client dashboard.

    About cookies

    A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

    Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

    Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

    Cookies that we use

    We use cookies for the following purposes:

    Authentication and status - we use cookies to identify you when you visit our website and as you navigate our website, and to determine if you are logged into the website;

    Security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;

    Analysis - we use cookies to help us to analyse the use and performance of our website and services;

    Cookie consent - we use cookies [to store your preferences in relation to the use of cookies more generally.

    Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. Blocking cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

    Amendments

    We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify registered users of any changes to this policy by email.

    Our details

    This website is owned and operated by EZPZ WP. Our principle place of business is in Porthmadog, North Wales

    You can contact us by email at contact@ezpzwp.net or using out website contact form located on the 'Contact Us' page.

    Data protection officer

    Our data protection officer is Dan Anderton. You can contact our data protection officer by email at dataprotection@ezpzwp.net

    Amendments

    This document was last updated on 30th November, 2019.